Effective Date: 18-7-2026

Last Updated: 18-7-2026

RevivMD Privacy Policy

RevivMD (“RevivMD,” “we,” “our,” or “us“) is committed to protecting your privacy and safeguarding the personal information you provide through our website, mobile applications, telehealth platform, and related services (collectively, the “Services“).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name
  • Date of birth
  • Gender
  • Address
  • Email address
  • Telephone number
  • Government-issued identification (when required)
  • Emergency contact information

Health Information

To provide telehealth services, we may collect:

  • Medical history
  • Current medications
  • Allergies
  • Health questionnaires
  • Laboratory results
  • Diagnostic information
  • Vital signs
  • Provider notes
  • Treatment recommendations
  • Prescription history

This information is considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

Payment Information

Payments may include:

  • Credit/debit card information
  • Billing address
  • Payment history

Payment information is generally processed by secure third-party payment processors. We do not store complete payment card numbers on our servers.

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referral URLs
  • Pages viewed
  • Date and time of access
  • Cookies and similar technologies
  1. How We Use Your Information

We use your information to:

  • Provide telehealth medical services
  • Schedule appointments
  • Verify your identity
  • Evaluate your eligibility for treatment
  • Coordinate prescriptions
  • Communicate with healthcare providers and pharmacies
  • Process payments
  • Respond to customer service requests
  • Improve our Services
  • Comply with legal and regulatory requirements
  • Detect fraud and unauthorized activity
  • Send appointment reminders and service-related communications

Where permitted by law, we may also send educational materials and marketing communications. You may opt out of marketing communications at any time.

  1. HIPAA Compliance

RevivMD complies with all applicable federal and state privacy laws, including HIPAA.

Protected Health Information is only accessed by authorized personnel who require the information to perform their job responsibilities.

We maintain administrative, physical, and technical safeguards designed to protect your health information.

  1. Telehealth Services

During telehealth visits we may collect:

  • Audio communications
  • Video communications
  • Images submitted by patients
  • Electronic questionnaires
  • Secure messaging

Telehealth sessions are conducted using secure, encrypted technology designed to protect patient privacy.

  1. Sharing of Information

We do not sell your personal or medical information.

We may disclose information to:

Healthcare Providers

To provide treatment and continuity of care.

Pharmacies

To fill prescriptions authorized by licensed providers.

Laboratories

For diagnostic testing and laboratory services.

Payment Processors

To process transactions.

Technology Vendors

Companies that assist in operating our website, telehealth platform, customer support, cloud hosting, analytics, and security.

Insurance Companies

When applicable for payment or reimbursement.

Legal Authorities

When required by law, subpoena, court order, public health reporting requirements, or to protect our legal rights.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Enhance security
  • Personalize user experiences

You may disable cookies through your browser settings; however, some website features may not function properly.

  1. Data Security

We employ commercially reasonable safeguards including:

  • SSL encryption
  • HIPAA-compliant data storage
  • Encrypted communications
  • Access controls
  • Multi-factor authentication where appropriate
  • Routine security monitoring
  • Employee privacy training
  • Secure backups

Although we strive to protect your information, no system can guarantee absolute security.

  1. Data Retention

We retain personal and medical information for as long as necessary to:

  • Provide healthcare services
  • Comply with federal and state regulations
  • Resolve disputes
  • Enforce agreements
  • Maintain required medical records

Medical records are retained according to applicable state and federal record retention laws.

  1. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Access your personal information
  • Obtain copies of your medical records
  • Request corrections
  • Request restrictions on certain disclosures
  • Request deletion of information where legally permitted
  • Receive an accounting of disclosures
  • Withdraw certain consents
  • Opt out of marketing communications

Some rights may be limited by applicable healthcare regulations.

  1. Children’s Privacy

Our Services are intended for individuals 18 years of age or older unless services are provided with appropriate parental or legal guardian consent as required by law.

We do not knowingly collect information from children without appropriate authorization.

  1. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Users should review the privacy policies of any third-party sites they visit.

  1. State Privacy Rights

Residents of certain states, including California and others with applicable privacy laws, may have additional rights regarding the collection and use of personal information.

Where required, RevivMD will honor these rights in accordance with applicable law.

  1. International Users

Our Services are intended primarily for individuals located within the United States.

If you access our Services from outside the United States, you understand your information may be transferred to and processed in the United States.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The revised version will be posted on our website with an updated Effective Date.

Continued use of our Services after changes become effective constitutes acceptance of the revised Privacy Policy.

  1. Contact Us

If you have questions regarding this Privacy Policy or your privacy rights, please contact us:

RevivMD

30 N Gould St., Suite R
Sheridan, WY 82801

Phone: (631) 509-3334

Email: privacy@revivmd.com (Replace with your designated privacy email.)

Notice Regarding Protected Health Information

If you are a patient receiving healthcare services through RevivMD, you may also receive a separate Notice of Privacy Practices (NPP) explaining how your Protected Health Information may be used and disclosed under HIPAA. That Notice supplements this Privacy Policy and governs the use of your Protected Health Information where applicable.

For a production telehealth website, I also recommend having the following companion policies and agreements, as they are commonly expected and often required:

  • Terms & Conditions / Terms of Use
  • HIPAA Notice of Privacy Practices (separate from the website Privacy Policy)
  • Telehealth Informed Consent
  • SMS/Text Messaging Consent and Terms (TCPA-compliant)
  • Prescription & Pharmacy Policy
  • Refund/Cancellation Policy
  • Subscription & Auto-Renewal Policy (if you offer memberships)
  • California Consumer Privacy Act (CCPA/CPRA) disclosures, if applicable
  • Accessibility Statement
  • Cookie Policy

Together, these documents provide a more complete legal framework for an online telehealth business.